OracleAI
User Care Team
0 Calls Today
0 Messages Sent
0% Response Rate
0 Appointments Booked
AI Follow-up Agent
HIPAA Compliant

AI agent has completed 45 follow-up calls today with 87% patient satisfaction. 12 appointments rescheduled automatically. 8 patients flagged for clinical review.

Active Campaigns

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Recent Outreach

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Patients Requiring Follow-up

Follow-up Campaigns

Post-Discharge Follow-up

Active

Phone Call Campaign

45 of 52 patients reached 87%
45Completed
7Pending
12Appts Booked

Medication Adherence Check

Active

SMS Campaign

120 of 150 patients reached 80%
120Sent
98Responded
5Flagged

Annual Wellness Reminder

Scheduled

Multi-channel Campaign

Starts tomorrow 0%
200Target Patients
-Pending
-Appts Booked

Patient Follow-up Queue

Patient Name Reason Last Contact Status Priority Actions
David Lee Post-surgery Day 3 3 days ago Overdue High
Anna Martinez Chronic care check-in 1 week ago Overdue High
Lisa Anderson Medication refill due 5 days ago Pending Medium
James Wilson Lab results available 2 days ago Pending Medium

Follow-up Analytics

Total Outreach

1,247
+12% vs last period

Response Rate

87%
+5% vs last period

Appointments Scheduled

156
+18% vs last period

Patient Satisfaction

4.6/5
+0.2 vs last period

Campaign Performance

Campaign Patients Reached Response Rate Appointments Satisfaction
Post-Discharge Follow-up 452 92% 67 4.8/5
Medication Adherence 389 85% 42 4.5/5
Wellness Check 406 78% 47 4.6/5

Follow-up Settings

AI Voice Agent

Outreach Timing

Escalation Rules